Summary: (Derks et al. 2008) -The Role of Emotion in Computer-mediated Communication

This is my summary of: Derks, D., Fischer, A.H. & Bos, A.E.R., 2008. The role of emotion in computer-mediated communication: A review. Computers in Human Behavior, 24(3), pp.766–785. The article provides a review of literature that deals with the expression of emotion in computer-mediated communication (CMC). The authors’ primary aim is to evaluate the widespread claim that CMC is less well suited for the communication of emotion than face-to-face (F2F) interaction, using the available scientific evidence. They reach the conclusion that this claim is not supported, and CMC and F2F possess similar capabilities for emotional interaction, with CMC in certain cases even enhancing the frequency and explicitness of emotional expressions.

Continue reading